Access to any company’s website can be challenging for persons having certain disabilities. A person’s disability is often unique. What may work well for one person, may cause difficulties for another person. Our company has made efforts to accommodate as many of our customers and potential customers as is reasonable given our size, resources, and knowledge of our customers, and potential customer’s needs. To that end we have engaged the services of professionals to assist and advise us in these matters.
Accessibility on this Website
If you are having difficulty with access to our website even after utilizing any access features within this website and/or any third party or browser features, we invite you to contact us at 888-802-2354 or email us at [email protected] for further assistance..
Some Specific Accessibility Features within this website.
This website contains a third-party plugin, also known as a Widget, called EqualWeb Digital Accessibility (“EqualWeb”). EqualWeb has more than two decades of experience, working closely with the blind and disabled. On our website, the EqualWeb widget is located at the bottom of most pages.
Enabling the Accessibility Menu
The accessibility menu can be enabled by clicking the accessibility menu icon that appears after clicking on the Widget described above. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.
We anticipate that from time to time, within our resources, we will be making modifications to parts of our website, and possibly modifications to accessibility of our website. Reasonable efforts toward improving seamless, accessible, and unhindered use of websites by customers and potential customers is generally a worthwhile goal. Moving closer to this goal will often depend on the knowledge the company has regarding any particular difficulties those using the website might encounter, as well as available resources and improvements with technology.
Despite the efforts we may have made regarding accessibility, consistent with normal business practices for a company of or size and resources, some content, features, processes, or policies, may be improved, so we welcome your suggestions.
We are Here for You
If you are experiencing difficulties with any content on our website because of a disability, or if you require assistance with any part of our site because of your particular disability, please contact us and let us know. We will be happy to assist.
The following telephone number is only for assisting you if you require assistance with any part of our site because of your particular disability or because you are having difficulty in accessing or navigating any part of our website because of your particular disability. You can call us toll free at: 800-802-2354. This telephone number for assisting persons with disabilities, including but not limited to blind and visually impaired persons, is available Monday-Friday 8am-7pm and Saturday 10am-4pm EST. You may call 24 hours / 7 days a week and leave a message and we will return your call as quickly as possible.
You can also send an email, explaining in as much detail as possible, what type of difficulty you had, or may have had, or believe others may have. These types of emails should be sent to: [email protected]
In contacting us by telephone or email, your privacy will be strictly protected. This means that you will not be required to provide any personal information, including but not limited to your: Name, address, telephone number, the specific type of disability you may have, information about goods, products, or services you might be interested in, email address (unless you include it in an email you send to us or to our representatives).
This website may or may not have links to third party websites. A few third-party websites (which may or may not have a link or relation to this website) may have their own accessibility features. A number (but not all) links to descriptions of or information about third party website features as provided by some of these third party websites are listed here for your convenience. This website has not reviewed these statements by others and does not render an opinion on the accuracy of these statements.
Also, for reference, are the following, which this website has not reviewed or tested. By including these references, this website is not rendering an opinion on any statement made by any of these third parties or contained within any part of these links.
Smoker’s Outlet, a family owned business established in 1997, was originally opened to give the smokers of York, PA the opportunity to purchase a wide selection of cigarettes and other smoking-related items in a friendly, customer service oriented store. A little over six years after the opening of that first retail outlet, Smoker’s Outlet Online was born.