Smoker's Outlet Online Reward$
We appreciate your business and want to reward you for your loyalty. With our online rewards you are now eligible to earn points on purchases and other activities. Accumulate points and use them like cash on future purchases! You actually get rewarded for buying!
Watch a brief video introduction below. Click on to watch full screen.
Earn Reward Points for:
- Making purchases — Earn 10 points for every $10 you spend. The more you spend, the more points you earn!
- Referring friends and family who become a customer that makes a purchase. Refer us to people who aren't already customers. If they become a customer and buy something from us you will earn 500 1000 points! Important: see below for how to send out invitations.
- Submitting an approved Product Review — See below for details.
How it works
♥ Purchases. For every $10 you spend you earn 10 points. 100 points = $1.00. You must spend at least $10 to earn any points. You do not earn points on shipping charges. For example, if you buy one candle for $6.80 and the shipping charge is $6.95 you will still be under the $10 minimum to earn points on that transaction. If you bought 2 candles ($13.60) you would earn 10 points. If you bought items that totalled $19.99 you would still earn 10 points. Spend $20.00 and you would earn 20 points. See more examples below.
→ Spend less than $10 - no points
→ Spend $10.00 to $19.99 - 10 points
→ Spend $20.00 to $29.99 - 20 points
→ Spend $30.00 to $39.99 - 30 points
→ Spend $40.00 to $49.99 - 40 points
→ Spend $50.00 to $59.99 - 50 points and so on. There is no limit! Remember, you do not earn points on shipping charges.
♥ Referrals — Earn 500 1000 points for every invitation you send out which leads to someone becoming a customer who makes a purchase. Example: You invite your friend Joe (not currently our customer) to check us out. He buys something on our website. You just earned 500 1000 points! Note: Your friend must sign up to be a customer from the link you sent them in the invitation email. This is only way we can trace the referral back to you.
Watch a short video below. Click on to watch full screen.
In order to get credit for the referral you must send the invitation from your customer account. You can send a maximum of 100 invitations.
- Login to your account
- Click on My Account
- Click on MY INVITATIONS
- Click on Send Invitations
- Enter up to 5 email addresses (You can send 5 invitations at a time and a total of 100 invitations)
- Write a personal message such as "Hi, I found a great place to buy pipe tobacco, cigarette tubes, smoking accessories, and ecigs. Check it out!"
- If they become a new customer that makes a purchase you will earn 1000 points for about 5 minutes of your time! Your friend must sign up to be a customer from the link you sent them in the invitation email. This is only way we can trace the referral back to you.
Earn 100 points for submitting an approved product review. We think we have great products but we would love to have your opinion on the products you use. Limit: 50 reviews.
- Click on the product you want to review.
- Click on Add Your Review.
- Rate the product on Value and Quality. Add your "Nickname"; a "Summary of Your Review", "Review", and click on "Submit Review".
- Your review will be read by our staff and if your review is published you will receive extra reward points. Please understand we have to take a look at reviews first to make sure they don't contain offensive language, etc. We do not approve/disapprove reviews based on how you rate the products we sell. We want honest feedback! Limit: 50 reviews
Redeeming Reward Points
You can redeem your reward points at checkout. If you have accumulated enough points to redeem them you will have the option of using points as one of the payment methods. Redeemable reward points can be used in conjunction with other payment methods such as credit cards, gift cards and store credit. If you have more than enough points to pay for the order no other payment options are necessary or possible. In that case, you will just use your reward points and get the item for free!
100 points = $1.00. (Each point is worth a penny) You must have a balance of at least 10 points to redeem points at time of checkout. You can check your points balance by going to My Account and clicking on REWARD POINTS. You have the option of being notified of balance updates and when your points are about to expire (highly recommended).
Once you accumulate at least 10 points you can start applying them to purchases. See examples below.
The image above demonstrates using points toward the purchase of a product
The image above demonstrates using some points toward the purchase of a product. In this example, I had more than enough points to get the product for free. In fact, I have lots of points leftover!
Managing My Reward Points
You have the ability to view and manage your points through your Customer Account. From your account you will be able to view your total points (and currency equivalent), minimum needed to redeem, whether you have reached the maximum points limit and a cumulative history of points acquired, redeemed and lost. The history record will retain and display historical rates and currency for informational purposes. The history will also show you comprehensive informational messages regarding points, including expiration notifications.
Reward Points Expiration
Expiration of points - Points will expire after 365 days after the day you earned them. Let's say you earn 500 points on January 15 and another 300 points a month later on February 15. If you don't use any points, the following January 15, the 500 points will expire and, if you still don't use any points by February 15, you will lose those 300 as well. Points cannot be redeemed for cash or transferred to another person. They are for you!
Note: You can sign up to receive email notifications each time your balance changes when you either earn, redeem or lose points, as well as point expiration notifications. This option is found in the Reward Points section of the My Account area.
Call us at 888-802-2354 (Monday - Friday 8am-7pm EST) or email us
Terms and conditions subject to change without notice.