Miscellaneous

I am so pleased that I found Smoker's Outlet! The product is awesome! I stumbled upon this store merely by accident when I was trying to find something else online. I couldn't believe my eyes when I seen that Smoker's Outlet carried so many different wonderful smoker's products! And wow!!! I was stunned and shocked once I viewed the product prices! I hope that these prices will not change, because it's really hard to afford to be able to smoke anymore. The prices locally at our tobacco stores (brick and mortar) are outrageously high! Thanks Smoker's Outlet for being so kind! We so appreciate y'all here!

I just to say how pleased I am with my order. Was very timely, packaged nice, and enjoyed the little candies in my order. This was my first time ordering and was very pleased. You definitely have a returning customer when I need to reorder . Thank You

We just wanted to thank you. You guys are awesome. You always have everything we need in stock, the quality of all products is top notch, orders are always correct, you ship quickly, and the bag of candy always brightens my day! Plus the points reward system is great! We're customers for life!

I have been a customer of Smoker's Outlet for a couple of years now. I have been completely satisfied with the products I have purchased and the customer service. Recently I had a package from you stolen off my porch. The people at Smoker's Outlet went out of their way to ensure another shipment was made to me ASAP. Thank you for the Outstanding Customer Service!

I used to order from another online outlet. Customer service was terrible. They wouldn't answer phone calls or return emails. They even canceled my last order and would not give me a reason why they did. I found your outlet and I have to say so far I am very pleased with your service. Keep up the good work guys and you will have a customer for life. Thank you so much.

These people always get my order right and shipping is fast. I do wish they were a little freer with coupons, but the Rewards program makes up for that.

Hi. Just wanted to say you guys are AWESOME!!!!. Excellent service!!. You have a customer for life.

Just a quick note... as always, just to say that we appreciate your fine products, and your handling time is always BETTER than GREAT! I know that we will be customers forever. Just a heads up - thanks for ALL of your hard work!!! :)

i just want to say i love this online store it has such a variety i'm like a kid in a candy store.i love that there is a variety of shipping choices as well.i hope the professionalism and the variety of items for the customer of this store never changes you have a forever customer. and i hope more items are added for online shopping joy..thank you....

Hello I am completely satisfied with your prompt service, and it's very easy to explore your site. I have been telling all my friends about Smoker's Outlet how much I'm impressed with the service. Love you guys. Keep up the awesome work, have a wonderful weekend and God Bless you ALL.

As for the customer service here, I DONT KNOW cause I have NEVER needed customer service here. My orders have ALWAYS been RIGHT (so far), and delivered very quickly. I've been a customer on here for several years now and have had ZERO problems.

I received my order, just like Clock Work! How do you guys move so fast? My FREE Birthday Candle is a DELIGHT! (HIPPIE SCENT).... Just wanted to reach out and give thanks for your hard work, and ALWAYS processing my order in the most timely fashion ever! Thanks very much.

I just recently started with this company on my tobacco products- always fresh when i recieve them never a split open bag and customer service is great. always kind and they get to the problem and fix it within a few seconds. Our regular store locally closed and gave me this site to use. will not go elsewhere. <3 keep up the good work.

I want to send a very special "THANK YOU" to all at this place. Your products, service, and everything is outstanding! You are the BEST without a doubt in my opinion. You have a customer for life here, and a very happy, grateful one at that. Thank you for all that you do!

Thank You to Everyone at SOO for all you do to make the wheels go round on your end. The evidence is reflective of a well-oiled machine and the consequence of that is a consistently pleasant, easy, problem-free shopping experience on my end - from ordering online to receipt/delivery of merchandise. Nice to be able to count on something. Keep up the good work and know that it counts. Kindest Regards, Patti

I wanted to drop a line to you folks to say I absolutely love your prompt and courteous service, fast shipping and top of the line products! My hats off to you guys!

I ordered 2 lbs. of Smoker's Outlets robust blend - my first order from you. I got it exactly when you said I would: this morning. I just smoked my first pipeful. I just had to let you know this is absolutely the best smoke I've had. The bonus being the excellent customer service. I'm looking forward to being a longtime repeat customer. I'm also going to spreading the word about your company. It is so refreshing to find an awesome product in conjunction with good service: most companies I've dealt with have been deficient in one or the other. Keep up the good work and thank you. Sincerely, Timothy O.

The Smoke Odor Exterminator candles are great!! Sugar Skull and Hippie Love are the best smelling scents. Have so many compliments on how my home and office smells now..due to these candles. Can not wait to get more and try the other scents!

I love your products, The tubes are in great condition. They are wonderful. THANK YOU.

I just want to say thank you, I'm very happy with my purchase, I'ts all good and very quick delivery. I put my order in on 11/23 and it was at my door on 11/25 with priority shipping Thanks again, Larry G

I switched to your company because of your prices and the damaged items I got with the other place I was loyal to for 6 years.. I'm so very glad I did. The online system you have is easier and a lot more organized keeping track of my account , orders and other information. It brought a smile to my face and heart that your company bags candy for each customer . It is appreciated tyvm. May God bless you and yours. Jesus peace.

I just wanted to say thank you for the speedy delivery of my product. It arrived a day earlier than expected. Also, everything was received and nicely packed with no damage. Thank you again, and I'll be ordering more.

Just wanted to drop you a line and say, Thank You for the quick service. Great fresh product. Super fast shipping, and free candy... You guys are GREAT. I will be ordering again. Thank You Jeff :)

Very happy I was referred to you guys 2 1/2 years ago. Your products prices and customer service ROCKS! Thank you so much.

I absolutely love doing business with your company! Your phone representatives are friendly and highly professional, your prices are perfect, and shipping is fast and efficient. Thank you!

I have to take a minute after a very long day to thank you. Your website is very easy to navigate and your turn around time with orders is fantastic! I get tracking right away and the transactions post quickly against my account. I wish ya'll could give a class on how IT IS DONE!!! Thank you for all you do for me.

Just wanted to thank you very much. I received the Powermatic II today and it works great. Smoker's Outlet Online is the best.

This is the kind of service that I have come to expect from a great company like yours. Your customer service is second to none!

Your service and products are wonderful. So is your dealing with people. I am amazed that you get the products to me so fast.

I am very pleased with the items I have ordered from Smoker's Outlet Online. The service is outstanding, the products the same, and I will always order from you now and in the future. I thank you.

Your products and services have been awesome these years, You're simply the best in what you do though others try. I regularly refer you to other smokers. My account serves a smoking family of four. I can only wonder where I'd be without you. Thank you!

Thank you so much for quick, convenient and rapid delivery. It's one thing to just push something out the door but it's another thing to do it right. I received my package here in Puerto Rico so fast it was confusing. Everything intact and as represented. It makes me feel like I was home again as I am from the great state of PA originally. It makes me proud to see a local business as the one I am going to stick with even though I am 1600 miles away. Give yourselves a pat on the back...I am going to be a customer for a very long time and everyone is going to hear about it. Well done and thank you.

Many thanks for putting me on the email list, and also the tobacco your company sent me was fresh and perfect.

Just wanted to thank you for the candy & gum and last time the jerky. That is very sweet and a nice surprise. I really appreciate your reasonable prices as well, less expensive than the Co. I used to order from. Have a great day and thanks so much.

Thank you so much for your tobacco and tubes. I love the tobacco it so moist. Thank you again

I've ordered twice from Smoker's Outlet. Twice they shipped quickly and everything was packed well and arrived within three days. Prompt shipping with everything packed so that it doesn't get damaged and at a great price. That's all I can ask. I just wish I'd found them sooner!

I just opened my order from 18 April and found a little baggie with candy inside. I'm still laughing! :) I order so much stuff over the 'net I sometimes forget there are real people on the other side packing it up. You've got a good crew there. Thanks for making my day :)

It is a pleasure to do business with a organization as professionally run and as user friendly as yours.

I placed my order less than 12 hours ago and SNAP you have already put it together. I get everything from you with the lowest prices, the quickest shipping, and the best customer service ever. Love you thank you and please keep on keepin' on.

Outstanding customer service combined with Great savings on Tobacco is a Bonus for money conscious customers. I plan on shopping here for all of my smoking needs.

Thank you for the excellent service! I have only had one problem since I started shopping here many months ago and it was dealt with promptly and courteously. Please keep up the excellent work! I look forward many more years of shopping with you.

EXCELLENT CUSTOMER SERVICE, SUPER-FAST SHIPPING, GREAT PRODUCT !!! THANK YOU SO MUCH.

Your customer service team are awesome, they go above and beyond to help their customers, i have been in retail field for 30+ years and great customer service is getting harder and harder to find. Keep up the awesome work .

I have been a customer for almost 2 years,. After doing quite a bit of comparing, this company has the best pricing and product selection that I have found. I love the reward points and the monthly $10 off coupon. Even with shipping costs, no retail location in my area can beat the prices. Now they have proven to have the best customer service by replacing some items that were missing from my order. It must have happened during shipping because the box arrived damaged. But without hesitation, the company immediately shipped replacement items. Shopping with Smoker's Outlet Online is a WIN WIN situation!

Thank you all at Smokers Outlet for the friendly and prompt service. You are my exclusive on line shop for the finest quality smoking supplies.

I just wanted to drop a note. I have been a online customer for about a year now with you guys and just wanted to say how impressed I am with your website and competitive prices and awesome selection of smoking products. Some of these items are also very hard to find elsewhere if at all,and if I do their prices are way jacked up high; not you guys, and you guys do not fool around with shipping out my order’s when I place them. For all that your company does down to even the profit share on every purchase I get a credit back as well, I just wanted to say THANK YOU! Please keep up the great work you do there. I am so glad I found your website.

You guy's are just great. You're the only store that I get what I want and am always satisfied after my purchase. Don't ever stop being awesome !!! Oh and thanks for the candy it was a very cool surprise.

A big thank you from Texas. I have ordered online from you for several years now and have always been pleased with the service and your products and your prices help my budget every month when I place my order. Keep up the good work !!

I spoke with Stephanie yesterday; her kindness and professionalism were laudatory. I most sincerely appreciate your service; the outstanding products you provide; the consideration provided by the Customer Service staff...these past few months have been a great challenge for me; when anyone gives of their time and so courteously makes my life simpler and more manageable...(mistakes happen, correcting mistakes is where professionalism shows through)... I truly realize and am thankful for kindness shown.

Thank you for the quick shipping. Also Hot Rod is fantastic in my pipe. So pleased with my 1st order !!!!

Thank you Smoker's Outlet for shipping me my tobacco supply in a decent amount of time. I am very pleased with your services and look forward to using them again in the future.

I just wanted to say thank you y'all rock! I was having a really bad day today and thanks to you guys you made me smile when I opened up my order and there right on top was a baggy with some candy in it thank you so much for reminding me that not everyone is bad!

I have been ordering from you for some time now and I would like to compliment you on your CS Representatives. I just spoke with Dawn and she, like all the other representatives, is helpful, friendly, and smoothly efficient. I only order once per month but it is always a pleasure. Thank you.

Its A great time to be alive. So many things to do, technologies around etc.

This is the best paper that i could find. I Ordered this thinking it was going to be some cheap knock off. But to my surprise, the quality, the speedy delivery, and just the competitive pricing , blew my mind. I will from now on, always order my smoking supplies from smokers outlet.