As part of the buying and selling process, we collect personal information such as your name, address and email address. In addition, we also automatically receive your computer's Internet protocol (IP) address in order to verify customer location, browser and operating system enabling us to better serve our customers.
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.
How do I withdraw my consent?
Removal of consent for personal information used for marketing purposes can be removed by using the links at the bottom of the emails. For the removal of consent for all other information, just contact us at [email protected].
Do you disclose my personal information?
We may disclose your personal information if we are required by law to do so or if you violate our Terms and Conditions.
Do you have any third-party services that collect my information?
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. For example, we use a third-party age verification provider (Age Checker) to verify that all customers are at least 21 years of age. Certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the way your personal information will be handled by these providers. In particular, remember that certain providers may have facilities that are located in a different jurisdiction than either you or us. So, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
When you click on links at our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Google Analytics: Our store uses Google Analytics to help us learn about who visits our site and what pages are being visited.
Is my personal information secure?
To protect your personal information, we take reasonable precautions and follow the industry’s best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
Credit Card information provided is not stored anywhere on our servers. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional industry standards.
Questions and Contact Information
If you have any questions regarding this policy please reach out to customer service by email at [email protected] or by contacting us by phone at 1-888-501-3296.
You must be at least 21 years of age to purchase from this website. We use a 3rd party verification company to verify your age. Click the link for more information.
It is the customer’s sole responsibility to comply with all local and state tobacco laws and regulations regarding tobacco purchasing and payment of taxes.
WARNING: These products contain nicotine. Nicotine is an addictive chemical.
Smoker’s Outlet, a family owned business established in 1997, was originally opened to give the smokers of York, PA the opportunity to purchase a wide selection of cigarettes and other smoking-related items in a friendly, customer service oriented store. A little over six years after the opening of that first retail outlet, Smoker’s Outlet Online was born.