Important Update on Shipping

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Current E-Cig Restrictions

Important information about the impact of the Coronavirus on shipping.

We received the following communication from UPS® on March 27, 2020: UPS® is committed to operating globally, except where constrained by government restrictions. The Novel Coronavirus pandemic has created unprecedented complexities, which have required us to constantly reassess our operations. Our highest priority is to help ensure the health and safety of our employees, customers, and suppliers.

Suspension of Small Package Service Guarantee

Effective March 26, 2020 and until further notice, we have suspended the UPS Service Guarantee for all shipments to any destination, at all service levels.  As the effects of the Coronavirus impact our infrastructure, we will continue to seek guidance from local and national government entities regarding applicable regulations.  Please continue to visit's Coronavirus web page for the most up-to-date information regarding the impact of Coronavirus on UPS Small Package services. The UPS Service Guarantee is subject to change. For further details, see the UPS Tariff/Terms and Conditions of Service.

Pipe Tobacco free shipping

Discount Shipping is here!

Smoker’s Outlet Online is offering a NEW shipping option called “Smoker’s Special Flat Rate”.  For one low flat rate of only $9.95, you can ship your order anywhere in the contiguous USA. In addition, all orders over $199 are eligible for FREE SHIPPING!!!


- Smoker’s Special flat rate is only $9.95
- Free shipping on all orders over $199.00
- Will be delivered via UPS and/or USPS
- Address must include a physical address (not just a PO Box)
- Estimated delivery time 2-8 Business Days
- Excludes Alaska, Hawaii, APO/FPO, and US Territories
- Excludes flammable products
- Smoker’s Outlet Online reserves the right to modify policies at our discretion

On June 23, 2019 the United States Postal Service changed the way they charge for shipping. The USPS (like UPS and FedEx) now charges a premium for shipping boxes that are over a certain size.

Effective on orders placed after June 23, you will see an increase in shipping costs for USPS Priority and Priority Express shipments that go out in boxes with dimensions of 12x12x12 or larger.

This will not affect the rates for UPS. You will still be given the choice to select the best shipping option for you.

Below is some helpful information when deciding on shipping options.

Orders are typically shipped next business day.

Business days are Monday-Friday, excluding Federal holidays.

Estimated times in transit may vary depending on location and do not include weekends as part of the delivery time.

Service Estimated Business Days
Free Shipping 2-8
Smoker's Special Flat Rate 2-8
USPS Priority Mail 2-5 
USPS Priority Mail Express 1-2
USPS Retail Ground 2-15
UPS SurePost 2-8
UPS Ground 2-6
UPS 3 Day Select: 3
UPS 2nd Day Air 2
UPS Next Day Air Next Day After Shipment

As always, please do not hesitate to contact us with your questions or concerns.

You must be at least 21 years of age to purchase from this website. We use a 3rd party verification company to verify your age. Click the link for more information.

It is the customer’s sole responsibility to comply with all local and state tobacco laws and regulations regarding tobacco purchasing and payment of taxes.

WARNING: These products contain nicotine. Nicotine is an addictive chemical.

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